It is my first time to ride/hire a tuktuk, but it was so easy for me to agree to all the reviews I’ve seen in the web about Mr. Pheak that he, indeed, is the best tuktuk driver at least in Siem Reap. I’ve e-mailed at least 3 tuktuk drivers I found in the internet but only Mr. Pheak responded.
Below is the first e-mail I got from him.
On Jul 22, 2013 5:51 AM, “Pheak Ke kum” <firstname.lastname@example.org> wrote:
Thank you so much for your kindly email !
Do you have your plan please sent to me then I will let you know about the cost .
But if you do not have please look to this tripe
Day 1 stat on 8am to see Angkor wat Angk Tom t Takoa Taphrom temples sunset on Bakeng hill it is 12$ for cost .
Day 2 stat on 5am see sunrise Angkor wat then BonTeaysrey Eastmebon Tasom Neak Pean Phras Kan temples it is 20$ for cost
Day 3 Rolos temple Tonlasb lake it is 15$ .
Hope you are kindly to reply for confirm !
Then I sent him a list of temples we wanted to see, and learned that it all costs 12USD.
After that, I only e-mailed him a day before our flight. We agreed to his recommendation to start our day at 0500H. And there he was, at 0439H, waiting in front of our hotel.
On Aug 2, 2013 4:39 AM, “Pheak Ke kum” <email@example.com> wrote:
Now I am at BouSavy guest house
He drove us to Angkor Wat to watch the sunrise, then went back to the hotel for breakfast before we head to our temple tour.
He was so kind to make a quick stop every time we want to take a picture of the places. He also know history very well (which is essential in his type of work).
We didn’t need to bring/buy our own bottled water because surprisingly he brought a whole package of bottled water (probably a dozen of them).
We also tried to invite him for lunch but he refused.
After a long day of temple hopping, we decided to head back to the hotel. On our way, we asked if he can drive us around the city, and he did! We stopped by some shops and drove around.
We thought that with all things we’ve done for the day our cost would be 20USD. So we gave him 20, but then he gave us change. He said that we only need to pay a total of 12USD. To our satisfaction with his service, we gave him 15USD.
We were touched to receive the following e-mail from him after a few days. We actual had some exchange of emails because I still asked him for recommendations on coffee, etc.
On Aug 6, 2013 11:42 AM, “Pheak Ke kum” <firstname.lastname@example.org> wrote:
Hope you got home safe !
Thank you so much for made me 3 days for my jobs .
I was so glad did become to your driver ! you are very friendly also always made me to your friend not only the driver .
, I hope to get some recommend from you to your friend ! Also if you are able please help me to write your commend on Tripe advisor or Back Packer website !
Great Thank !!
So, if you ever plan on visiting Siem Reap and need someone to help your way around, contact Mr. Pheak.